How To Use My Mobile Web
Click on a link below to view and print easy step-by-step instructions for your phone
Kyocera KOI picture message Track Mobile Web Usage » |
Motorola RAZR picture message Motorola V710 picture message |
Nokia 2865i picture message Nokia 6165i picture message Nokia 6255i picture message |
To add My Mobile Web Contact Customer Service »
How To Text Message
Send a text message from this web site to an MTA Wireless phone
Go to the Send A Text Message page
Write your message
SendSend a text message from an MTA Wireless phone
Select the messages option from your phone's menu
Select "Write Message"
Write your message
Enter the 10-digit wireless phone number
SendSend a message from an MTA Wireless phone to any email address (requires sender to be in an area with data coverage)
Select messages option from your phone's menu
Select "Write Email"
Enter email address
Write your message
SendSend a text message from any email account to an MTA Wireless phone
Address an email to the 10-digit wireless phone number followed by @sms.mtawireless.com
Write your message
SendReceive a text message on your MTA Wireless phone
An alert tone will sound and an envelope icon will appear on your phone's screen
Use the up/down keys to scroll through the entire message
If your mobile phone is off, is outside of the Mat-Su area, or the battery is dead, the incoming messages will be stored for as long as 10 days
Text faster: Text Messaging Vocabulary
Text Message steps may vary. Refer to your mobile phone owner's manual
To Add Text Messaging service, Contact Customer Service »
To Set Up Voice Mail
Dial *88 or the access number for your area:
| Cantwell | 768-7900 | |
| Clear/Anderson | 582-7900 | |
| Eagle River | 696-7900 | |
| Healy/Denali Park | 683-7900 | |
| Mat-Su | 373-7900 or 745-7900 | |
| Tyonek | 583-7900 |
Print a simple 1-page guide Using Voice Mail on your MTA Wireless phone
To Call Forward
Call Forward - No Answer: Dial *71, the 7 or 9 digit phone number, send
Call Forward - Busy: Dial *74, the 7 or 9 digit phone number, send
Call Forward - Immediate: Dial *72, the 7 or 9 digit phone number, send
To deactivate: Dial *73, send
To 3-Way Call
Dial the first person and press send
When the first person answers, let them know you will be putting them on hold
Press send, again
Dial the second person and press send
When the second person answers, let them know you will be adding the first person
Press send once more to connect all three people
To Add Voice Mail or Calling Features, Contact Customer Service »
To Repair Or Replace Your Mobile Phone
Within twelve months of purchase, mobile phones are under manufacturer warranty. In this case, MTA will send a malfunctioning phone for repair and provide you with a temporary “loaner phone” for just $29.99. As a second option, you may contact the appropriate repair center:
Nokia Mobile Phone Repair
795 West Nasa Boulevard
Melbourne, Florida 32901
1-888-665-4228Motorola Mobile Phone Repair
5233 State Road 37 South
Bloomington, Indiana 47401
1-800-331-6456Kyocera Strategic Services
Wireless Service Depot
1801 South Beach Street
Fort Worth, Texas 76105-2122
1-800-349-4478
www.mcspi.comLG & Audiovox Mobile Phone Repair
Aerovoice
8635 Aviation Boulevard
Inglewood, California 90301
1-866-446-2355
email: rma@aerovoice.comWhen purchased more than twelve months prior, MTA recommends simply replacing a broken mobile phone. In addition to our usual selection of great new phones (to pair with a service agreement), we offer remanufactured phones* (that require no agreement). Any remaining months from a previous agreement will carry over.
A liquid-damaged, excessively worn, or missing mobile phone – even if it’s recently purchased – will not be covered by manufacturer warranty. In this case, it will need to be replaced with a new phone (and agreement) or a remanufactured phone (with no agreement). Any remaining months from a previous agreement will carry over. Remanufactured phones are top quality. Among all categories of used mobile phones, “remanufactured” ranks highest.
Refurbished – cleaned, brightened or freshened up
Reconditioned – restored to good condition (by replacing parts)
Remanufactured – rebuilt, using the best replacement parts