Terms of Use & Privacy Policy
Effective: August 8, 2006
This website is owned and operated by Matanuska Telephone Association, Inc. (“MTA”) and contains material derived in whole or in part from intellectual property which is owned by MTA and its affiliates and is protected by international copyright and trademark laws. MTA and its affiliates may also be referred to herein as “MTA,” “we,” “us,” or “our.” Access and use of this website is subject to the terms and conditions set forth herein and all applicable laws. We reserve the right to revise the terms of use and our privacy policy at any time and without notice. Please check this website periodically to stay informed of any changes.
Restrictions on Use of Materials
No material from this website or any website owned, operated, licensed or controlled by us may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of any material or use of any material for any other purpose is a violation of MTA’s copyright and other proprietary rights. The use of any such material on any other website or networked computer environment is expressly prohibited.
Disclaimer
WE MAY PROVIDE LINKS TO WEBSITES MAINTAINED BY THIRD PARTIES. WE DO NOT CONTROL ANY INFORMATION, PRODUCTS OR SERVICES ON THESE THIRD PARTY WEBSITES. THE MATERIALS IN THIS WEBSITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, MTA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MTA DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MTA DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT MTA) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL MTA OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS WEBSITE. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT MTA IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH ANY MTA MATERIAL, OR WITH ANY OF MTA’S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Copyright Notice; Trademarks
All contents in this website, unless otherwise identified, are Copyright © 2003-2008 Matanuska Telephone Association, Inc., all rights reserved. Any material published on this website may contain other proprietary notices or describe products, services, processes or technologies owned by MTA or third parties. Such publication is not a grant of any license under any copyright, trademark, patent or other intellectual property right of MTA or any third-party. The following registered trademarks of MTA and its affiliates may appear on this website: “MTA,” “DTV,” “TrueBlue,” “LiteBlue,” and “Ring Anywhere.”
Extraterritorial Application
Unless otherwise specified, the materials in this website are presented solely for the purpose of promoting MTA and its products in the United States. This website is controlled by MTA from its Alaska, USA offices. We make no representation that any material in this website is appropriate or available for use in other locations. If you choose to access this website from a location other than the United States, you do so on your own initiative and are responsible for compliance with your local laws, if and to the extent your local laws are applicable.
Privacy Policy
We are committed to protecting any personal information that you may provide to us and we believe it is important for you to know how we treat such information.
Information Collected
We collect information you voluntarily provide to us in person, over the telephone, via email, or via this website. Such information may include your name, physical address, mailing address, contact telephone number(s), driver’s license or social security number, email address, credit references, and credit or debit card account number. We do not collect information pertaining to your political opinions, religious beliefs, or health status.
In general, you can visit this website without telling us who you are or revealing any information about yourself. When you visit this website, our web servers gather and analyze information regarding your usage of this website, including your domain name (not your email address), number of hits, pages visited, previous/subsequent sites visited and length of user session. Such information may be gathered through the use of a “cookie.” A cookie is a small text file placed on the hard drive of your computer by our website server. Cookies cannot be used to run programs or deliver viruses to your computer. You have the ability to accept or decline cookies by altering the settings of your computer browser. If you choose to decline cookies, you may not be able to sign in or use other interactive features of this or other websites and services that depend on cookies.
Certain information you may provide through this website, including, but not limited to, feedback, data, answers, questions, comments, suggestions, plans, ideas, or the like, will not be treated as proprietary or confidential and we assume no obligation to protect such information from disclosure. Your submission of such information to us shall not restrict the purchase, manufacture or use of similar products, services, plans and ideas by us for any purpose whatever and we shall be free to reproduce, use, disclose and distribute the information provided by you to others without restriction.
We may conduct periodic online surveys to better understand the needs and profile of our customers. When we conduct an online survey, we will inform you how the information collected from you on the Internet will be used.
This website is not intended for persons under 13 years of age. We will not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.
Use of Collected Information
MTA, our subsidiaries, authorized agents, and business partners may use your account information to respond to and fulfill your requests and to process payments you authorize. We may contact our MTAOnline customers via email to communicate important product developments or changes.
We do not release, rent, share, lease, or sell account information, mailing addresses, or email addresses to any third parties. We will not release location information or other customer account information unless ordered by appropriate court documents, or in the event of a Law Enforcement Agency declared emergency.
Security of Personal Information
We are committed to protecting the security of your personal information. We take significant measures to assure that customer account information is kept secure, including strictly limiting employee access to current or stored data. We use Secure Socket Layer (SSL) encryption technology to provide security to customers who use web forms on this website to submit information to us or our business partners. We do not sell, lease or rent our email customer lists to third parties and we do not endorse, nor do we participate in the practice of "spamming" (sending of unsolicited promotional email).
Your Verification Code
As of October 2, 2007, MTA customers will need to establish a confidential verification code. We will request this verification code when you conduct certain types of transactions such as setting up an MTA NetBill account, adding or removing services, or making billing/statement requests. To establish your personal and confidential verification code, choose 3-10 characters that contain letters and numbers, no symbols or spaces. Keep your code in a safe convenient place, and share it with an MTA representative at one of our store locations in Eagle River, Palmer or Wasilla. You may tell us your code over the phone by calling MTA at 800-478-3211 or 745-3211, from your account’s main phone number, listed at the top of your MTA statement.
Third Party Websites
This privacy policy does not extend to any third party website that may be linked to this website. Any link to a third party website is provided solely as a convenience to you and we are not responsible for their content, nor do we endorse, warrant or guarantee the products or services described or offered in any third party website.
Your MTA Privacy Options
If you would rather receive information only about MTA products and services to which you already subscribe, call us at 745-3211 or 1 (800) 478-3211 or email
mtaprivacy@mta-telco.com.
Please include your name, phone number, and request: "Don't share my customer information within MTA."
For further information about FCC requirements, read their "Protecting The Privacy Of Your Telephone Calling Records" page at http://www.fcc.gov/cgb/consumerfacts/phoneaboutyou.html
To Resolve Privacy Issues
If you have any questions or concerns regarding the privacy or security of your account information, please contact Jackie Kenshalo, MTA Public Relations Manager, (907) 761-2424 or jkenshalo@mta-telco.com. You may also write us at: Matanuska Telephone Association, Inc., 1740 S. Chugach St., Palmer, Alaska 99645, Attn: Jackie Kenshalo.