Go to the Send A Text Message page.
Write your message.
Send.

Select the messages option from your phone's menu.
Select "Write Message."
Write your message.
Enter the 10-digit wireless phone number.
Send.

Select messages option from your phone's menu.
Select "Write Email."
Enter email address.
Write your message.
Send.

Address the email to the phone's 10-digit wireless phone number followed by @sms.mtawireless.com.
Write your message.
Send.

An alert tone will sound and an envelope icon will appear on your phone's screen.
Use the up/down keys to scroll through the entire message.
If your mobile phone is off, is outside of the Mat-Su area, or the battery is dead, the incoming messages will be stored for as long as 10 days.

To set up your mailbox, dial *88 or the access number:

Click for a simple 1-page Voice Mail guide:
Using Voice Mail on your MTA Wireless phone

Call Forward - No Answer: Dial *71, the 7 or 9 digit phone number, send.
Call Forward - Busy: Dial *74, the 7 or 9 digit phone number, send.
Call Forward - Immediate: Dial *72, the 7 or 9 digit phone number, send.
To deactivate: Dial *73, send.

Dial the first person and press send.
When the first person answers, let them know you will be putting them on hold.
Press send, again.
Dial the second person and press send.
When the second person answers, let them know you will be adding the first person.
Press send once more to connect all three people.

Within twelve months of purchase, mobile phones are under manufacturer warranty. In this case, MTA will send a malfunctioning phone for repair and provide you with a temporary “loaner phone” for just $29.99.

As a second option, you may contact the appropriate repair center:

Nokia Mobile Phone Repair
795 West Nasa Boulevard
Melbourne, Florida 32901
1-888-665-4228

Motorola Mobile Phone Repair
5233 State Road 37 South
Bloomington, Indiana 47401
1-800-331-6456

Kyocera Strategic Services
Wireless Service Depot
1801 South Beach Street
Fort Worth, Texas 76105-2122
1-800-349-4478
www.mcspi.com

LG & Audiovox Mobile Phone Repair
Aerovoice
8635 Aviation Boulevard
Inglewood, California 90301
1-866-446-2355
email: rma@aerovoice.com

When purchased more than twelve months prior, MTA recommends simply replacing a broken mobile phone. In addition to our usual selection of great new phones (to pair with a service agreement), we offer remanufactured phones* (that require no agreement). Any remaining months from a previous agreement will carry over.

A liquid-damaged, excessively worn, or missing mobile phone – even if it’s recently purchased – will not be covered by manufacturer warranty. In this case, it will need to be replaced with a new phone (and agreement) or a remanufactured phone* (with no agreement). Any remaining months from a previous agreement will carry over.